After our engaging participation last week at GoTech World 2023, we're eager to share a simple but powerful reflection. The event was more than just a showcase for us; it was an opportunity to express our passion for ServiceNow, connect with amazing individuals, and gather valuable insights. The event featured diverse brands, stages, and speakers, creating a vibrant atmosphere that our team thoroughly enjoyed.
Three Key Takeaways:
1. ServiceNow in Romania
Some visitors were not aware of any ServiceNow presence in Romania. We are very happy to inform all Romanian customers that Devhd is a Premier ServiceNow Partner, ready to support projects in Romania & beyond, covering the complete cycle of adopting the NOW platform and its powerful capabilities. As a boutique partner focusing exclusively on ServiceNow solutions, we ensure each project receives the personalized attention it deserves.
2. ServiceNow Beyond Ticketing
We have noticed that a lot of people still perceive ServiceNow as merely an IT ticketing tool. Let us clear that up – it is way more than that. It offers a wide range of capabilities that go beyond just managing help desk tickets. It is a platform for transforming the way businesses work, using simple tools to build powerful solutions. ServiceNow is the intelligent platform for end-to-end digital transformation, with a powerful focus on digital process automation. The beauty lies in its low-code, no-code capabilities, allowing the creation of various workflows that extend far beyond ticketing.
3. The NOW Platform Roadmap and Capabilities Map
A visual roadmap illustrates how ServiceNow's capabilities have evolved over the years, dispelling the initial notion of a ticketing system. Its versatility makes it suitable for virtually any workflow in any industry. The powerful set of solutions includes IT Service Management (ITSM), IT Operations Management (ITOM), Customer Service Management (CSM), HR Service Delivery (HRSD), Employee Workflows, Asset Management, App Engine, Automation Engine, Strategic Portfolio Management (SPM), Security Operations (SecOps), and many more, all built on the Now Platform. Here you can discover all ServiceNow products.
With all these capabilities, ServiceNow can help maximize the value of existing investments, reduce costs, make impactful improvements in core business processes, and drive growth. It can also help organizations align their IT goals with their business objectives, which can lead to better decision-making and increased productivity.
Here is a map with all ServiceNow capabilities:
Moreover, the ServiceNow platform is highly customizable, allowing businesses to tailor it to their unique needs. We, at Devhd, can help you create custom workflows, automate tasks, and seamlessly integrate these solutions with legacy tools and other systems.
Devhd: Your trusted Premier ServiceNow Partner
You can rely on Devhd, as your trusted advisor for your ServiceNow journey. Founded in Romania in 2016, we are a pure-play ServiceNow professional services company, specializing in delivering practical and sustainable digital workflow solutions to enterprises.
As a ServiceNow Partner covering all three specializations – Resale, Consulting & Implementation, and Build – we provide our customers with end-to-end services, including ServiceNow licensing acquisition, technical architecture & governance, consulting & implementation services, training, support & maintenance, integrations & automatization, and custom app development published on the ServiceNow store.
Devhd's partnership with ServiceNow is not about offering services; it is about delivering transformative solutions and real business benefits to our customers. Our dedicated team of over 20 certified ServiceNow specialists is ready to guide your organization through the complexities of digital transformation. With offices in both Romania and Germany, we are well-equipped to deliver first-class ServiceNow solutions to a diverse clientele. We have received a 4.65/5 CSAT (Customer Satisfaction) rating from both local and international enterprises.
GoTech World
GoTech World, the largest IT & Digital expo conference in Central and Eastern Europe, drew over 13,800 visitors in this edition. Over the course of two days, attendees immersed themselves in the landscape of innovation and digitalization, dedicated to the regional business community. The event hosted more than 100 partner companies, showcasing their solutions. Simultaneously, across 11 stages, renowned international and local speakers shared their perspectives on the technologies of the future.
GoTech World 2023: A Grateful Recap
In conclusion, GoTech World 2023 provided Devhd with an incredible opportunity to showcase our passion and expertise for ServiceNow solutions. We are grateful to all who visited our booth, our dedicated team, and the entire GoTech community.
Devhd is here to ensure you make the most out of the ServiceNow platform. We guide you in leveraging the intelligence, capabilities, and efficiency that ServiceNow offers. For more information, do not hesitate to reach out to us at contact@dev-hd.com.
