IT Asset Management
IT Asset Management (ITAM) is the process involving the end-to-end administration of enterprise assets such as hardware and software. Maximize the value of your technology assets, spanning software, hardware, and cloud resources.
Enhance visibility and efficiency
Enhance visibility and efficiency with automated workflows throughout the entire asset lifecycle with IT Asset Management (ITAM), the comprehensive administration of enterprise assets, encompassing both hardware and software throughout their lifecycle. Enterprises, with their extensive inventories, stand to gain significantly from more efficient management, enhancing decision-making and lifecycle management within the IT environment.
ServiceNow provides a contemporary solution to design and implement a holistic approach across key ITAM lifecycle stages: procurement, deployment, maintenance, and retirement. This ensures proper asset administration, leading to resource savings, cost efficiencies, and long-term risk minimization
Main types of IT Assets
Optimize enterprise asset management for comprehensive visibility on a large scale. Empower your decision-making with data-driven insights to efficiently manage both Capital Expenditures (CapEx) and Operating Expenses (OpEx), spanning from strategic planning to disposal.
Enterprise Asset Management encompasses essential applications designed to automate the entire lifecycle of physical business assets: streamline processes from acquisition to disposal, ensuring efficiency and maximizing the value of organizational assets.
ServiceNow's Hardware Asset Management (HAM) helps organizations govern their assets effectively through prescriptive workflows and a native Configuration Management Database (CMDB), all within a unified data platform. It provides a comprehensive solution for managing hardware assets throughout their lifecycle, offering a centralized and streamlined approach to enhance visibility, control, and efficiency in asset management processes.
Software Asset Management by ServiceNow streamlines the entire lifecycle of software management. From procurement to end-of-life, it ensures systematic and automated processes, maintaining control over software assets and ensuring adaptability to evolving business requirements. For a broader and unparalleled perspective, Software Asset Management data can be seamlessly viewed and acted upon alongside hardware assets and cloud FinOps data in the asset management executive dashboard.
ServiceNow® Cloud Insights empowers enterprises with visibility and control over their cloud usage and costs. Harnessing the capabilities of the Now Platform®, it discovers all cloud resources, breaks down spending by cost center and business service, offers recommendations for cost reduction, and automates repetitive tasks for optimal cost optimization.
Our team's vast experience with ServiceNow can help maximize your service capabilities and enhance the quality and speed of your IT service delivery.
IT Asset Management capabilities
Tracking available assets
Taking stock of available IT assets helps to mitigate risks and maximize investments through ServiceNow’s Service Mapping and Discovery tools. Enterprises can identify and define each item, determine its cost, accountability for managing care or warranties, and monitor lifecycle stages.
Financial Asset Management
Financial Asset Management tracks item purchase prices, depreciation over time, maintenance costs, and other financial variables that might be defined by the enterprise. Implementing ServiceNow cost models in sync with the rest of the ServiceNow environment helps to provide full visibility into IT costs and ROI to support IT departments better position their technology as business services to decision-makers.
Software Asset Management
Organizations can make use of ServiceNow’s easy-to-use platform to administer licenses, access and permissions, updates, software security, deployment instances, and other features from software producers. Software Asset Management (SAM) gives admins back control over an enterprise’s software lifecycles and costs, which in turn helps to provide an improved experience for software users across different departments.
End-to-end IT Asset Lifecycle Management
Having an end-to-end ITAM lifecycle management approach can be a definite factor to ensure a competitive edge, deliver on ROI objectives, and keep up with constant changes in the business landscape. A strategic approach allows to implement a well-defined plan that includes the main phases in the IT asset lifecycle: pre-purchase planning, receiving assets, testing equipment, deployment, maintenance, and retirement.