Key Benefits of the Platform
Born in the cloud, the Now Platform uses a single data model and is based on a
secure, task-based technology framework—with AI and machine learning built-in.
It enables data to flow seamlessly across applications, departments, and existing
systems to automate, optimize, and modernize work.
One platform
One architecture
One data model
The Now Platform is the intelligent foundation that all ServiceNow products run on.
Discover the power of the Now Platform
ServiceNow leverages native intelligence, which makes its AI systems more creative, innovative, and powerful
than relying on algorithms. It will unlock improved decision-making and fresh ideas within your business.
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Key Benefits of the Platform
Automation
Build, monitor, and optimize no-code automated workflows. Automate your processes across the business for next-level efficiency, and streamline workflows to reduce cost, grow productivity, and diminish repetitive tasks.
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Key Benefits of the Platform
Productivity and engagement
The Now Platform puts power in the hands of workers, agents, and managers. It automates tools for routing and prioritization to keep your teams working on the right things. Real-time insights help them answer questions and resolve issues quickly.
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Key Benefits of the Platform
Consistency and scalability
Create consistency across your business processes and scale for growth with one platform, one data model, and one architecture. The Now Platform is built on a universal, standardized set of definitions and data model, so everything works seamlessly together.
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Key Benefits of the Platform
Secure by default
The Now Platform arms you with the tools and processes you need to improve your security posture. Rely on consistent, automated security controls and certified integrations. Keep your data safe with multilayer encryption. Automation also assures uninterrupted regulatory compliance.
85% of Fortune 500® companies
run on the Now Platform
Do more with the
Now Platform
Integrations with third-party software let you extend the benefits of the Now Platform across your company. Get your workflows dialed with hundreds of certified, ready-to-use applications from the ServiceNow Store.