ServiceNow

The Now Platform is a ready-built foundation that transforms how your business operates

Make life at work better with intuitive user experiences and automated tasks. Orchestrate across departments and IT applications with powerful workflows. All in one place, powered by the Now Platform.

 

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Technology Workflows

IT Service Management

Deliver services that increase productivity and achieve new insights by consolidating to the most innovative ITSM solution.

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IT Operations Management

Gain visibility into your operations footprint, manage service health, and optimize service delivery and spend.

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Strategic Portfolio Management

Strategic Portfolio Management allows you to work where it matters most, redirect spend to critical apps, and accelerate time to value.

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Employee Workflows

HR Service Delivery

Build smart and intuitive workflows that streamline employee service experience across departments and locations.

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Service Portal Development

Deliver apps to employees through a modern portal they can access from any device, any time.

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Customer Experience

CSM

Proactively manage issues and automate frequent requests to improve service operations and customer engagement.

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Build & Automate

Application Development

Reduce time to market and delivery with full‑stack dev power and an easy setup.

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Integration & Automation

Address business problems faster by integrating valuable resources like SaaS, IaaS, ERP and more.

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A single platform for end-to-end business process automation

Work effortlessly and innovate freely across teams, silos, and systems. By digitizing your business processes, you can intelligently automate tasks and workflows that integrate systems, people, and data across the enterprise.

The Now Platform has a scalable architecture and uses a single data model. Its easy-to-use development environment enables business users to build low-code solutions, and empowers developers with innovative, rapid development capabilities.

  • Integrate, automate, and optimize end-to-end processes
  • Remove data silos and enable cross-enterprise workflows
  • Scale fast and enhance customer and employee engagement
  • Give any developer the right low-code tools and assets
  • Make use of native, custom AI and analytics in your workflows
  • Explore ready-built integrations and apps

Our team's vast experience with ServiceNow can help maximize your service capabilities and enhance the quality and speed of your IT service delivery.

Achieve business value with the NOW Value Methodology

Devhd uses the NOW Value Methodology to deliver on digital transformation success to customers. We make a commitment to deliver value at each of the four continuous phases in the process:

 

Envision

Defining the possibilities of business transformation by understanding your challenges and goals, and showing you which workflows and digital experiences can help for the best actionable roadmap.

Create

Now Platform solution adoption by guiding customers through quality project implementation and platform best practices. Roles, accountability, and data governance are all aspects that drive a successful execution.

Validate

Analyzing operational KPIs to assess results against the objectives defined in the Envision phase. Refining priorities and improvement possibilities to determine the project areas that provide the best ROI.

Champion

Sharing the success of your story and how you have achieved targeted outcomes in digital transformation. Communicating your story in the community will help build trust in your organizations's capabilities.