IT Operations Management

Gain full visibility into your infrastructure, including on-premises, cloud, and serverless environments, and see the impact of your applications on business services. Predict issues, prevent impact and automate resolutions. Plan, track, and secure your cloud implementation through best-practice governance.

One platform for enterprise automation


See IT infrastructure in a business service context, minimize user impact, and speed remediation with predictive AIOps and automation in IT Operations Management. ITOM runs on the Now Platform®, an intelligent cloud foundation.

Effortlessly manage the provisioning, capacity, performance and availability of your computing, networking, and application environments.

Our experts help you integrate ITOM with existing ITSM platform to gain visibility of your end-to-end business services. You will benefit from the accelerated performance and learn the relationship with your IT landscape. We want to help you know your service health by setting up self-service capabilities to engage in a multi-cloudstrategy.





  • Improved oversight into projects
  • Work and investment plans sync allowing to manage projects as they change
  • Less bottlenecks, improved performance analysis
  • One centralized place for all operational work
  • Risk evaluation and RIDAC record incorporation in planned tasks
  • Accurate resource allocation and reduction of APM costs
  • More efficient software development life cycle and shorter time to market
  • Comprehensive test management

Featured apps and capabilities for IT Operations Management



ITOM groups key applications and capabilities into packages that can scale with you as your needs change.


Get a holistic view of your operations footprint across on-premises data centers and cloud.

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Why Devhd?

Focus on quality

We use tested and validated methodologies to build quality applications that reach and exceed your business value targets


We build practical and future-proof solutions that are efficient, scalable, and cost-sustainable in the long-term


We take into account IT architecture and future needs for alterations when designing projects