Collaborating for Local ServiceNow Projects

Empowering digital transformation together 

At Devhd, we take pride in being a Premier ServiceNow Partner, supporting businesses in their digital transformation journey. ServiceNow, a powerful cloud-based platform, offers a comprehensive suite of services that streamline and automate processes, enhance collaboration, and drive efficiency across organizations. With its powerful capabilities, including IT Service Management (ITSM), IT Asset Management (ITAM), IT Operations Management (ITOM), Customer Service Management (CSM), and more, ServiceNow empowers enterprises to elevate their operations to new heights. Moreover, it seamlessly integrates with other business-critical tools, making it an essential part of any modern workplace.   

In Romania, Microsoft has established a strong presence, fostering innovation and driving digital advancement. As a long-standing Microsoft partner, Devhd has now the opportunity to collaborate with Account Executives in Romania to raise awareness about the immense power of the ServiceNow platform within the local market. Our shared goal is to provide enterprises based in Romania and international enterprises with a significant presence in the country, with a local ServiceNow boutique partner.  

As a ServiceNow Partner on all three modules – Resale, Consulting & Implementation, and Build – at Devhd, we cover the entire cycle of adopting the ServiceNow platform and its powerful capabilities. This means we offer end-to-end professional services including licensing, consulting, and implementation services, and building custom apps that are published on the ServiceNow store. 

Furthermore, we gratefully embraced Microsoft's commercial marketplace, to showcase our ServiceNow services, connect with a broader audience and strengthen our presence in the local market. 

Embracing Microsoft commercial marketplace  

Microsoft commercial marketplace is a vibrant platform that hosts a wide array of applications, solutions and services offered by Microsoft partners. By joining these marketplaces, Devhd gains visibility, extended reach, and access to potential customers seeking ServiceNow expertise.  

Partnering up with Microsoft Account Executives further enhances our reach and ability to provide tailored ServiceNow solutions to enterprises across Romania, solidifying our commitment to driving digital innovation in the region. 

Two examples of Devhd's services on the Microsoft commercial marketplace are: 

  • ServiceNow IT Service Management ITSM Suite is a comprehensive cloud-based IT service management solution that helps organizations to optimize their IT operations and improve service delivery. It offers a range of features, including incident management, problem management, change management, configuration management, and service catalog management. It also provides advanced reporting and analytics capabilities, enabling users to monitor their IT services and operations in real time and make data-driven decisions. 
  • ServiceNow IT Asset Management ITAM Suite is a comprehensive solution designed to help organizations efficiently track, manage, and optimize all their IT assets. With this powerful tool, IT teams can gain a single platform for asset management and complete visibility and control over their Cloud, Software, Hardware, and Enterprise Assets, from procurement to retirement. 

Concluding the Collaboration 

At Devhd, we are committed to providing first-class ServiceNow solutions to businesses in Romania. Through our strengthened collaboration with Microsoft, we've amplified our reach and impact within the local market.  We are excited about the opportunities ahead and look forward to helping enterprises enter their successful digital transformation journey with the power of ServiceNow and Microsoft's innovative technologies. 

About Devhd  

Devhd, founded in 2016, is a pure-play ServiceNow professional services company, specializing in delivering custom, practical, and sustainable digital workflow solutions. Our key focus is on enterprise application development and integration, and we are proud to be the first Romanian company committed to delivering enterprise digital transformation through the ServiceNow platform.  

Our team consists of over 20 certified consultants, including 2 Certified Technical Architects and our ServiceNow capabilities include IT Service Management (ITSM), IT Asset Management (ITAM), HR & Employee Experience, Integration & Automation. Together, we have successfully completed more than 120 ServiceNow projects and developed 40+ applications, all delivered on time and within budget. With offices in Romania and Germany, we are well-equipped to deliver first-class ServiceNow solutions. Our commitment to great results has earned us a 4.69/5 CSAT (Customer Satisfaction) from both local and international enterprises. If you want to learn more about our services, you can contact us at, or visit

About ServiceNow 

ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud‑based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So, employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow™. For more information, visit 


Devhd is attending ServiceNow Knowledge 23!

We are thrilled to announce that our founder, Adrian Herdan and Technical Lead, Bogdan Ionescu will be attending this years, ServiceNow Knowledge 23 conference in Las Vegas, Nevada, from May 14 to May 18, 2023. This is a huge opportunity for us to learn, discuss and share our knowledge with the very best in the industry, network with other ServiceNow enthusiasts, and showcase our innovative solutions for the ServiceNow platform.

ServiceNow Knowledge 23 is the largest gathering of ServiceNow customers, partners, experts, and developers in the world. It's the place where shared learning happens, connections are born, and new ideas come to life. With hundreds of content-packed sessions, inspirational keynotes, hands-on demos, and immersive experiences, attendees will seehow the ServiceNow platform makes it possible to transform their business.

As a Premier ServiceNow partner and leading Consulting and Implementation partner, we at Devhd are always looking for ways to stay up to date with the latest trends and best practices in the ServiceNow ecosystem. That's why we are excited to participate in the pre-conference training and CreatorCon events at Knowledge 23.  Pre-conference training will be a great way to accelerate our skills at Knowledge—lots of fun and learning in store - and finally it's all live at the event. This year we decided to takle Security Operations. Stay tuned for more!

CreatorCon is also on our list.  It is the ultimate event for anyone who wants to build apps on the ServiceNow platform. We will get step-by-step guidance on building low-code apps with little to no help from our experts. We may also have the chance to compete in the CreatorCon Hackathon, where we can showcase our creativity and problem-solving skills by building an app that solves a real-world challenge.

We are looking forward to attending Knowledge 23 and sharing our insights and experiences with you. We believe that this event will help us grow as a company and as individuals, and enable us to deliver better solutions for our clients. We hope to see you there!

If you want to learn more about ServiceNow Knowledge 23 and register for the event, visit

We are looking forward to meeting you at Knowledge 23 and sharing our insights and experiences with you. If you are interested in learning more about our services and products, or if you want to schedule a meeting with us during the event, please contact us at We would love to hear from you!