Tag: partnership

Driving Operations Excellence in Private Markets

Bucharest, 11 June 2025: Devhd, the pure-play ServiceNow professional services company and 4VCO, a leading Private Markets business process consultancy based in London, announce a new strategic partnership which combines operations excellence in Private Markets and deep expertise in ServiceNow.

The partnership brings together process expertise, workflow automation, and technical experience on the ServiceNow platform to enable Private Markets participants to move toward structured, integrated and AI-powered infrastructure, to drive efficiency at scale.

Unique and complex operational, technological and regulatory challenges are commonplace in Private Markets. The partnership will simplify and structure workflows efficiently, enhance compliance processes and operational transparency, and frees high-value teams from these repetitive, low-value tasks, allowing them to concentrate efforts on adding more value for all of their stakeholders.

At the core of our partnership is ServiceNow; an AI platform for business transformation, designed to manage the IT estate and other business services such as HR, customer and financial operations, supporting controlled Change Management, streamlining workflows, and enhancing productivity.

Together, the partnership deploys the necessary blend of resources to deliver change programs which ensure ServiceNow works effectively for Private Markets: at the level of IT service management and throughout the critical functions of the client business.

Adrian Herdan, Founder & Practice Manager of Devhd, said: “Devhd is thrilled to join forces with 4VCO, a firm with a long and established history of providing expert consultancy and a strong track record in delivering operational efficiencies within private markets. Our combined expertise and unparalleled knowledge of the ServiceNow platform, will enable us to deliver significant value and drive digital transformation for this critical sector.”

Paul Whapham, Managing Consultant at 4VCO said: “We’re proud to partner with a company of Devhd’s undoubted capabilities, to deliver even greater value to clients within the private markets to bring even more benefits to clients operating in the private markets.  This partnership provides a powerful and timely solution for firms that are looking to drive operational excellence in an industry where growing technical and regulatory complexities are a staple of business.

About 4VCO

With over 20 years of experience in Private Equity operations, 4VCO helps investment firms optimize processes, implement scalable technology solutions, and service the data and process flows within a complex ecosystem. Our expertise spans private capital, fund of funds, private credit, real estate, and sovereign wealth funds, providing practical, results-driven change for our chosen market.

Get in touch: Leigh.Foxton@4VCO.com  Learn more: www.4VCO.com

About Devhd

As the first Romanian company fully dedicated to the ServiceNow platform, Devhd has been driving enterprise digital transformation for over a decade. Our team of 20+ certified professionals ensures seamless ServiceNow adoption, offering expertise in licensing, consulting, implementation, application development on the NOW Platform and ongoing support.

Get in touch: nicoleta.danis@dev-hd.com Learn more: www.dev-hd.com

Empowering digital transformation together 

At Devhd, we take pride in being a Premier ServiceNow Partner, supporting businesses in their digital transformation journey. ServiceNow, a powerful cloud-based platform, offers a comprehensive suite of services that streamline and automate processes, enhance collaboration, and drive efficiency across organizations. With its powerful capabilities, including IT Service Management (ITSM), IT Asset Management (ITAM), IT Operations Management (ITOM), Customer Service Management (CSM), and more, ServiceNow empowers enterprises to elevate their operations to new heights. Moreover, it seamlessly integrates with other business-critical tools, making it an essential part of any modern workplace.   

In Romania, Microsoft has established a strong presence, fostering innovation and driving digital advancement. As a long-standing Microsoft partner, Devhd has now the opportunity to collaborate with Account Executives in Romania to raise awareness about the immense power of the ServiceNow platform within the local market. Our shared goal is to provide enterprises based in Romania and international enterprises with a significant presence in the country, with a local ServiceNow boutique partner.  

As a ServiceNow Partner on all three modules – Resale, Consulting & Implementation, and Build – at Devhd, we cover the entire cycle of adopting the ServiceNow platform and its powerful capabilities. This means we offer end-to-end professional services including licensing, consulting, and implementation services, and building custom apps that are published on the ServiceNow store. 

Furthermore, we gratefully embraced Microsoft's commercial marketplace, to showcase our ServiceNow services, connect with a broader audience and strengthen our presence in the local market. 

Embracing Microsoft commercial marketplace  

Microsoft commercial marketplace is a vibrant platform that hosts a wide array of applications, solutions and services offered by Microsoft partners. By joining these marketplaces, Devhd gains visibility, extended reach, and access to potential customers seeking ServiceNow expertise.  

Partnering up with Microsoft Account Executives further enhances our reach and ability to provide tailored ServiceNow solutions to enterprises across Romania, solidifying our commitment to driving digital innovation in the region. 

Two examples of Devhd's services on the Microsoft commercial marketplace are: 

  • ServiceNow IT Service Management ITSM Suite is a comprehensive cloud-based IT service management solution that helps organizations to optimize their IT operations and improve service delivery. It offers a range of features, including incident management, problem management, change management, configuration management, and service catalog management. It also provides advanced reporting and analytics capabilities, enabling users to monitor their IT services and operations in real time and make data-driven decisions. 
  • ServiceNow IT Asset Management ITAM Suite is a comprehensive solution designed to help organizations efficiently track, manage, and optimize all their IT assets. With this powerful tool, IT teams can gain a single platform for asset management and complete visibility and control over their Cloud, Software, Hardware, and Enterprise Assets, from procurement to retirement. 

Concluding the Collaboration 

At Devhd, we are committed to providing first-class ServiceNow solutions to businesses in Romania. Through our strengthened collaboration with Microsoft, we've amplified our reach and impact within the local market.  We are excited about the opportunities ahead and look forward to helping enterprises enter their successful digital transformation journey with the power of ServiceNow and Microsoft's innovative technologies. 

About Devhd  

Devhd, founded in 2016, is a pure-play ServiceNow professional services company, specializing in delivering custom, practical, and sustainable digital workflow solutions. Our key focus is on enterprise application development and integration, and we are proud to be the first Romanian company committed to delivering enterprise digital transformation through the ServiceNow platform.  

Our team consists of over 20 certified consultants, including 2 Certified Technical Architects and our ServiceNow capabilities include IT Service Management (ITSM), IT Asset Management (ITAM), HR & Employee Experience, Integration & Automation. Together, we have successfully completed more than 120 ServiceNow projects and developed 40+ applications, all delivered on time and within budget. With offices in Romania and Germany, we are well-equipped to deliver first-class ServiceNow solutions. Our commitment to great results has earned us a 4.69/5 CSAT (Customer Satisfaction) from both local and international enterprises. If you want to learn more about our services, you can contact us at contact@dev-hd.com, or visit www.dev-hd.com

About ServiceNow 

ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud‑based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So, employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow™. For more information, visit www.servicenow.com.