Resources
In our blog, we explore the latest trends, best practices, and
success stories in the world of ServiceNow. Join us on a journey
of efficiency and innovation as we uncover the possibilities
that ServiceNow offers for transforming your business.
2024 Winter CSR Initiatives
As we move through the winter season, at Devhd we continue our commitment to supporting those who need it most. This year, our focus remains on bringing care and support...Continue reading→
Transforming Multinational Customer Service Delivery with CSM Solution
At Devhd, our customers' successes are the best measure of our impact.This story highlights how we helped a leading provider of IT and business services that offers a comprehensive portfolio,...Continue reading→
Transforming IT and Business Processes with ServiceNow: A Devhd Customer Story
A dynamic organization specializing in mission-critical IT services and digital solutions for clients across industries such as banking, telecommunications, retail, and more, sought to enhance its operations and streamline IT...Continue reading→
Transforming Business with Actionable AI: Lessons from Our Latest Event
Bringing an event to life is always an adventure. From initial planning to the final applause, it’s full of surprises and moments of growth. The "Transform Your Business with Actionable...Continue reading→
AuditUP: Real-time oversight of your ServiceNow environment starts here
ServiceNow is a platform that empowers organizations to streamline operations, but with this power comes the complexity of managing and safeguarding sensitive configurations. As organizations grow, so does the number...Continue reading→
Navigating DORA and NIS2 compliance with ServiceNow: Key Differences and How We Can Help
In recent months, two major EU regulations — DORA (Digital Operational Resilience Act) and NIS2 (Network and Information Security Directive 2) —have made waves in the regulatory landscape. Both aim...Continue reading→
Enhance your CMDB population strategy with ServiceNow’s Service Graph Connectors
Modern digital enterprises rely heavily on IT, demanding accurate real-time visibility into their IT environment. However, the dynamic nature of information technologies—characterized by software proliferation, virtualized infrastructure, cloud services, containers,...Continue reading→
ServiceNow’s Generative AI Capabilities – Insights and Recommendations
ServiceNow has infused GenAI capabilities into every workflow on the Now Platform, branded as Now Assist, helping companies boost productivity and efficiency across the organization. At Devhd, your boutique ServiceNow...Continue reading→
Financial Services organizations have less than 7 months to comply with New Digital Operational Resilience Regulations (DORA)
A DORA (Digital Operational Resilience Act) compliance project cannot take less than 6 months. Companies that haven't addressed this risk of failing to meet all compliance requirements by January 17,...Continue reading→
What is Enterprise Service Management?
Enterprise Service Management (ESM) is a strategic approach that extends the principles and practices of IT Service Management (ITSM) beyond the IT department to other departments within an organization, such...Continue reading→
Devhd proudly joins forces with iconica
Bucharest, Romania, January, 2024 Iconica unites ServiceNow boutiques for unmatched expertise & innovation to offer customers top solutions & apps under one roof We are thrilled to announce that Devhd...Continue reading→
Enterprise low code application platform
The world runs on apps, and the business world is no exception. Unfortunately, the traditional app development processes businesses have depended on in the past may no longer be effective....Continue reading→
Spreading Warmth: Devhd’s Winter CSR Initiatives
At Devhd, we believe that true success lies not only in business achievements but also in making a positive impact on the communities we are part of. Winter, a season close...Continue reading→
ServiceNow Platform Pricing
ServiceNow is a game-changer for businesses seeking streamlined processes and enhanced productivity. In this article, we provide a general overview of the factors that influence ServiceNow pricing, the nuanced aspects...Continue reading→
Digital Transformation
Digital transformation of business refers to the integration of digital technology into all areas of a business, fundamentally changing how it operates and delivers value to customers. It's a reimagining...Continue reading→
Takeaways from GoTech World 2023
After our engaging participation last week at GoTech World 2023, we're eager to share a simple but powerful reflection. The event was more than just a showcase for us; it...Continue reading→
Meet The Team Behind the Scenes: Nicoleta Danis
Join us in getting to know Nicoleta Danis, our passionate colleague behind strategic partnerships at Devhd! Her professional journey started in private equity, where Nicoleta shaped her analytical skills as...Continue reading→
Meet The Team Behind the Scenes: Vlad Gabor
Meet Vlad, one of our energetic and skilled ServiceNow Technical Consultants at Devhd! With four years of experience in the ServiceNow environment, he gained functional knowledge and hands-on experience in...Continue reading→
Making a Difference: Our Giving Back Journey
True success lies not only in business achievements but also in making a positive impact on the communities we are part of. At Devhd, we are passionate about giving back...Continue reading→
Devhd is attending ServiceNow Knowledge 23!
We are thrilled to announce that our founder, Adrian Herdan and Technical Lead, Bogdan Ionescu will be attending this years, ServiceNow Knowledge 23 conference in Las Vegas, Nevada, from May...Continue reading→
2022 in Review
2022 has been a memorable year for Devhd as we achieved significant milestones and accomplishments. We are a proud ServiceNow Technology, Services, and Sales Premier Partner, we expanded our footprint...Continue reading→
Devhd is Great Place to Work® Certified: Our Commitment to Employee Satisfaction and Growth
Devhd is proud to announce that it has been certified as a "Great Place to Work" by the Great Place to Work Institute, which is a reflection of our dedication...Continue reading→
Team building, 2022 - A December to Remember
Building strong teams for better outcomes. There are many creative ways to build team spirit and morale in the workplace and the most impactful one is organizing team building...Continue reading→
Devhd advances to a Premier Partner in the ServiceNow Partner Program
Bucharest, Romania - October 4, 2022 Devhd today announced its advancement to a Premier Partner in the ServiceNow Partner Program. The company supports ServiceNow customers with practical and sustainable digital...Continue reading→
Devhd becomes ServiceNow Technology Partner
Bucharest, Romania – August 8, 2022 Devhd today announced it has joined the ServiceNow Partner Program to develop, validate, and distribute certified applications and integrations via the ServiceNow Store and...Continue reading→
Devhd renews ISO 9001:2015 and 27001:2018 certifications
We are happy to announce Devhd has renewed the company ISO certificates, more specifically SR EN ISO 9001:2015 and SRISO/CEI 27001:2018. ISO certificates are issued by third-body parties and validate...Continue reading→