Service Portal

Create end-to-end self-service portals where anyone can access information, services, and applications quickly and easily.

With ServiceNow® Service Portal, you can deliver your apps to employees through a modern, easy-to-use portal they can access from any device, at any time. It’s the quick and flexible way to build a portal your employees will love.

Benefits of implementing a service portal:
  • Fewer call or emails to the Service Desk
  • Fewer tickets
  • Shorter ticket resolution time
  • Improved customer satisfaction

Features

Intuitive UI with modular build

Cross-device compatibility

Search function assisted by AI

Integration with robot and human chat agents

Automated testing

As one of the most powerful platform features, Service Portal provides a one-stop-shop for all your IT and Business Services. The portal represents the way in which the business views and interacts with IT.

Users expect intuitive application UI and design. We build powerful, user-friendly and responsive Service Portals that are tailor-made for each organization's unique culture.
Through our partnership with top web design agencies in Romania, we have the ability to deliver a completely new and improved experience to our customers and business users.

Our team's vast experience with ServiceNow can help maximize your service capabilities and enhance the quality and speed of your IT service delivery.