Application Development

With the Now Platform™, developers of all levels can significantly reduce time to market and delivery.

You’ll get full‑stack development power — none of that painful traditional setup and configuration here — with a turnkey application structure that’s ready to rock right out of the box.

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You think it, we build it

Through the Now Platform™ you have access to the latest App technologies. We can improve or automate any business process.

Apps you can build on the Now Platform

Service Management

Improve access to service and increase service efficiency.

Internet Of Things (IoT)

Use data from connected devices to achieve powerful business outcomes.

Orchestration

Connect complex systems, people, and processes together in a single digital workflow.

Enterprise Integration

Integrate external resources with your internal systems in a digital workflow.

Engagement Portals

Give users a consistent, consumer-like experience they can use for all service requests.

Data Tracking

Collect, report, and manage enterprise data.

Application development tools and capabilities

Studio IDE

Use a web-based integrated development environment to build, deploy, and manage your apps.

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Spend more time innovating and less time keeping things running. Agile application development and deployment methodologies can help you stay on top of your application backlog. But moving quickly isn’t an option if you have to search multiple places for development tools, have no access to industry‑leading source control tools, and are constantly worried that every app you release will impact other services.

Benefits

  • Build applications faster since you can centrally access everything you need and reuse what you create again and again
  • Confidently publish apps and updates to test and production instances without negatively impacting the platform or other apps
  • Safeguard your work as you switch between apps without accidental changes and easily recover unsaved changes

Delegated Development

Extend the platform beyond IT so low-code developers can build apps in compliance with IT.

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Benefits

  • Break the backlog by enabling developers of any skill level to pick up the slack and develop apps for specific projects
  • Unleash innovation by becoming an application service provider that empowers the business to build its own apps
  • Maintain control by specifying which users and groups have access to application resources

Mobile

Build and deploy native mobile experiences with the intuitive mobile designer in Studio IDE.

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Native mobile applications allow users to perform work from their mobile devices; users can access business-critical applications from anywhere.

Guided Tour Designer

Drive user learning and ensure adoption with the ServiceNow® Guided Tour Designer.

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Benefits

  • Accelerate adoption of new forms, apps, and portals with built-in visual cues and role-based guidance.
  • Drive productivity with on-demand tours that help users complete goal-oriented tasks and maximize efficiency.
  • Get insights into where users seek guidance and recognize behavior patterns within user journeys.

Automated Test Framework

Perform functional testing of your applications and simplify platform upgrades.

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Accelerate your digital transformation and get the most value from ServiceNow. Complete upgrades faster by automating slow, complex, resource‑intensive manual testing. Reduce risk and quickly remediate customization issues with immediate visibility into test results.

Benefits

  • Complete upgrades faster by automating slow, complex, resource-intensive manual testing and running them in parallel.
  • Reduce risk and quickly remediate customization issues with immediate visibility into test results.
  • Optimize upgrade testing resources to reduce the need for end users or business stakeholders to test upgrades.

Guided App Creator

Get guidance to rapidly create applications, define data, and configure user experiences.

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Benefits

  • Remove limitations by converting existing processes into digital workflows
  • Provide employees with mobile and desktop interfaces that work seamlessly
  • Use a guided, step-by-step approach to rapidly digitize business processes

Flow Designer

Enable anyone — from IT generalists to process analysts — to easily create end-to-end digital workflows that automate any business process—from simple productivity to complex transformation — in a no-code, natural language environment.

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Accelerate and scale digital workflow creation across the business with codeless, reusable flows and components.

Benefits

  • IT can empower business users to automate processes by capturing IT developer expertise into codeless flow components discoverable and reusable by process analysts
  • Extend ServiceNow workflows and create new workflow with out-of-the-box reusable flow components for ITSM, CSM, Security Operations, VTB, Connect, Benchmarks, and more
  • Easily integrate third-party services into end-to-end digital workflows with reusable out-of-the-box integrations to popular business apps with IntegrationHub

Service Portal Designer

Design a self-service user experience with a responsive portal interface. Software applications are the foundation to workplace productivity, but these tools are only as valuable as the number of employees who use them.

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With ServiceNow® Service Portal, you can deliver your apps to employees through a modern, easy to use portal they can access from any device, any time.

Benefits

  • Increase accuracy and speed so developers can simply and quickly create application experiences
  • Create engaging app experiences for greater user productivity, application use, and satisfaction
  • Simplify the creation process so that (no-)code builders are more productive through drag-and-drop development tools

Our team's vast experience with ServiceNow can help maximize your service capabilities and enhance the quality and speed of your IT service delivery.