{"id":7172,"date":"2024-09-11T10:21:10","date_gmt":"2024-09-11T07:21:10","guid":{"rendered":"https:\/\/www.dev-hd.com\/?p=7172"},"modified":"2024-09-11T10:21:10","modified_gmt":"2024-09-11T07:21:10","slug":"dora-and-nis2-with-servicenow","status":"publish","type":"post","link":"https:\/\/www.dev-hd.com\/2024\/09\/11\/dora-and-nis2-with-servicenow\/","title":{"rendered":"Navigating DORA and NIS2 compliance with ServiceNow: Key Differences and How We Can Help"},"content":{"rendered":"<!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body><div id=\"pl-7172\" class=\"panel-layout\"><div id=\"pg-7172-0\" class=\"panel-grid panel-no-style\"><div id=\"pgc-7172-0-0\" class=\"panel-grid-cell panel-grid-cell-empty\"><\/div><div id=\"pgc-7172-0-1\" class=\"panel-grid-cell panel-grid-cell-mobile-last\"><div id=\"panel-7172-0-1-0\" class=\"so-panel widget widget_sow-editor panel-first-child\" data-index=\"0\"><div class=\"so-widget-sow-editor so-widget-sow-editor-base\">\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p>In recent months, two major EU regulations &mdash; DORA (Digital Operational Resilience Act) and NIS2 (Network and Information Security Directive 2) &mdash;have made waves in the regulatory landscape. Both aim to enhance digital resilience but target different sectors and challenges. Understanding these differences is important for businesses to ensure compliance and protect their operations. At Devhd, as a Premier ServiceNow Partner, we can help streamline this process by leveraging the power of the ServiceNow platform.<\/p>\n<h4><span class=\"TextRun MacChromeBold SCXW84433028 BCX0\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW84433028 BCX0\">What is DORA?<\/span><\/span><span class=\"EOP SCXW84433028 BCX0\" data-ccp-props='{\"335551550\":6,\"335551620\":6}'>&nbsp;<\/span><\/h4>\n<p>DORA is a regulation designed to bolster the operational resilience of financial institutions in the EU. It aims to ensure that these entities can continue functioning during and after disruptions, whether from cyberattacks or other operational challenges. DORA focuses on ICT (Information and Communication Technology) risk management, incident reporting, resilience testing, third-party risk management, and information sharing.<\/p>\n<p><span data-contrast=\"auto\">Key sectors under DORA:<\/span><span data-ccp-props='{\"335551550\":6,\"335551620\":6}'>&nbsp;<\/span><\/p>\n<ul>\n<li data-leveltext=\"&#61623;\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props='{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"&#61623;\",\"469777815\":\"multilevel\"}' aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Banks and other non-banking financial institutions<\/span><span data-ccp-props='{\"335551550\":6,\"335551620\":6}'>&nbsp;<\/span><\/li>\n<li><span data-contrast=\"auto\">Insurance companies<\/span><span data-ccp-props='{\"335551550\":6,\"335551620\":6}'>&nbsp;<\/span><\/li>\n<li><span data-contrast=\"auto\">Investment firms<\/span><span data-ccp-props='{\"335551550\":6,\"335551620\":6}'>&nbsp;<\/span><\/li>\n<\/ul>\n<h4><b><span data-contrast=\"auto\">What is NIS2?<\/span><\/b><span data-ccp-props='{\"335551550\":6,\"335551620\":6}'>&nbsp;<\/span><\/h4>\n<p><span data-contrast=\"auto\">NIS2 is an updated directive aimed at improving cybersecurity across various critical sectors in the EU, expanding on the original NIS directive. Unlike DORA, which is narrowly focused on the financial sector, NIS2 applies to a broader range of industries. The directive seeks to unify cybersecurity requirements across EU member states and mandates measures for risk management, incident reporting, and information sharing.<\/span><span data-ccp-props='{\"335551550\":6,\"335551620\":6}'>&nbsp;<\/span><\/p>\n<p><span data-contrast=\"auto\">Key sectors under NIS2:<\/span><span data-ccp-props='{\"335551550\":6,\"335551620\":6}'>&nbsp;<\/span><\/p>\n<ul>\n<li data-leveltext=\"&#61623;\" data-font=\"Symbol\" data-listid=\"3\" data-list-defn-props='{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"&#61623;\",\"469777815\":\"multilevel\"}' aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Energy<\/span><span data-ccp-props='{\"335551550\":6,\"335551620\":6}'>&nbsp;<\/span><\/li>\n<li data-leveltext=\"&#61623;\" data-font=\"Symbol\" data-listid=\"3\" data-list-defn-props='{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"&#61623;\",\"469777815\":\"multilevel\"}' aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Transportation<\/span><span data-ccp-props='{\"335551550\":6,\"335551620\":6}'>&nbsp;<\/span><\/li>\n<li data-leveltext=\"&#61623;\" data-font=\"Symbol\" data-listid=\"3\" data-list-defn-props='{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"&#61623;\",\"469777815\":\"multilevel\"}' aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Healthcare<\/span><span data-ccp-props='{\"335551550\":6,\"335551620\":6}'>&nbsp;<\/span><\/li>\n<li data-leveltext=\"&#61623;\" data-font=\"Symbol\" data-listid=\"3\" data-list-defn-props='{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"&#61623;\",\"469777815\":\"multilevel\"}' aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Digital infrastructure<\/span><span data-ccp-props='{\"335551550\":6,\"335551620\":6}'>&nbsp;<\/span><\/li>\n<li data-leveltext=\"&#61623;\" data-font=\"Symbol\" data-listid=\"3\" data-list-defn-props='{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"&#61623;\",\"469777815\":\"multilevel\"}' aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Water services<\/span><span data-ccp-props='{\"335551550\":6,\"335551620\":6}'>&nbsp;<\/span><\/li>\n<\/ul>\n<h3><span class=\"TextRun MacChromeBold SCXW84482441 BCX0\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW84482441 BCX0\">Differences Between DORA and NIS2<\/span><span class=\"NormalTextRun SCXW84482441 BCX0\">&nbsp;<\/span><\/span><span class=\"EOP SCXW84482441 BCX0\" data-ccp-props='{\"335551550\":6,\"335551620\":6}'>&nbsp;<\/span><\/h3>\n<p><span data-contrast=\"auto\">While both DORA and NIS-2 aim to enhance cybersecurity, they differ in several key aspects. Here&rsquo;s a breakdown of how these regulations differ in their scope, regulatory approach, focus areas, and penalties:<\/span><span data-ccp-props='{\"335551550\":6,\"335551620\":6}'>&nbsp;<\/span><\/p>\n<ol>\n<li data-leveltext=\"%1.\" data-font=\"Calibri\" data-listid=\"4\" data-list-defn-props='{\"335552541\":0,\"335559685\":720,\"335559991\":360,\"469769242\":[65533,0],\"469777803\":\"left\",\"469777804\":\"%1.\",\"469777815\":\"multilevel\"}' aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Objectives:<\/span><\/b><span data-contrast=\"auto\">&#8239;NIS-2 aims for a&#8239;<\/span><b><span data-contrast=\"auto\">broader societal goal<\/span><\/b><span data-contrast=\"auto\">&#8239;of improving overall cybersecurity and it covers a wide range of critical infrastructure sectors, including healthcare, energy, and transport, while DORA focuses specifically on the&#8239;<\/span><b><span data-contrast=\"auto\">resilience of the financial sector<\/span><\/b><span data-contrast=\"auto\"> and its ICT service providers.<\/span><span data-ccp-props='{\"335551550\":6,\"335551620\":6,\"469777462\":[1440],\"469777927\":[0],\"469777928\":[8]}'>&nbsp;<\/span><\/li>\n<li data-leveltext=\"%1.\" data-font=\"Calibri\" data-listid=\"4\" data-list-defn-props='{\"335552541\":0,\"335559685\":720,\"335559991\":360,\"469769242\":[65533,0],\"469777803\":\"left\",\"469777804\":\"%1.\",\"469777815\":\"multilevel\"}' aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Requirements:<\/span><\/b><span data-contrast=\"auto\">&#8239;Beside<\/span><span data-contrast=\"auto\">s<\/span><span data-contrast=\"auto\"> cybersecurity<\/span><span data-contrast=\"auto\">,<\/span><span data-contrast=\"auto\"> the regulations differ in specific requirements. For example,&#8239;<\/span><b><span data-contrast=\"auto\">NIS-2 focuses on supply chain security<\/span><\/b><span data-contrast=\"auto\">, while&#8239;<\/span><b><span data-contrast=\"auto\">DORA emphasizes risk management of third-party technology providers<\/span><\/b><span data-contrast=\"auto\">.<\/span><span data-ccp-props='{\"335551550\":6,\"335551620\":6}'>&nbsp;<\/span><\/li>\n<li data-leveltext=\"%1.\" data-font=\"Calibri\" data-listid=\"4\" data-list-defn-props='{\"335552541\":0,\"335559685\":720,\"335559991\":360,\"469769242\":[65533,0],\"469777803\":\"left\",\"469777804\":\"%1.\",\"469777815\":\"multilevel\"}' aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Legal Form:<\/span><\/b><span data-contrast=\"auto\">&#8239;NIS-2 is a&#8239;<\/span><b><span data-contrast=\"auto\">directive<\/span><\/b><span data-contrast=\"auto\">, requiring individual member states to&#8239;<\/span><b><span data-contrast=\"auto\">implement it into their national laws<\/span><\/b><span data-contrast=\"auto\">. DORA, as a&#8239;<\/span><b><span data-contrast=\"auto\">regulation<\/span><\/b><span data-contrast=\"auto\">, becomes&#8239;<\/span><b><span data-contrast=\"auto\">automatically applicable<\/span><\/b><span data-contrast=\"auto\">&#8239;in all member states on the specified date.<\/span><span data-ccp-props='{\"335551550\":6,\"335551620\":6}'>&nbsp;<\/span><\/li>\n<li data-leveltext=\"%1.\" data-font=\"Calibri\" data-listid=\"4\" data-list-defn-props='{\"335552541\":0,\"335559685\":720,\"335559991\":360,\"469769242\":[65533,0],\"469777803\":\"left\",\"469777804\":\"%1.\",\"469777815\":\"multilevel\"}' aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Compliance Audits:<\/span><\/b><span data-contrast=\"auto\">&#8239;NIS-2 requires&#8239;<\/span><b><span data-contrast=\"auto\">security audits every two years<\/span><\/b><span data-contrast=\"auto\">, while DORA mandates&#8239;<\/span><b><span data-contrast=\"auto\">stricter testing<\/span><\/b><span data-contrast=\"auto\">, including&#8239;<\/span><b><span data-contrast=\"auto\">threat-based penetration tests every three years<\/span><\/b><span data-contrast=\"auto\">&#8239;and&#8239;<\/span><b><span data-contrast=\"auto\">annual resilience testing<\/span><\/b><span data-contrast=\"auto\">.<\/span><span data-ccp-props='{\"335551550\":6,\"335551620\":6}'>&nbsp;<\/span><\/li>\n<li data-leveltext=\"%1.\" data-font=\"Calibri\" data-listid=\"4\" data-list-defn-props='{\"335552541\":0,\"335559685\":720,\"335559991\":360,\"469769242\":[65533,0],\"469777803\":\"left\",\"469777804\":\"%1.\",\"469777815\":\"multilevel\"}' aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Affected Organizations:<\/span><\/b><span data-contrast=\"auto\">&#8239;NIS-2 covers&#8239;<\/span><b><span data-contrast=\"auto\">18 critical sectors<\/span><\/b><span data-contrast=\"auto\">, while DORA specifically targets&#8239;<\/span><b><span data-contrast=\"auto\">financial institutions and related entities<\/span><\/b><span data-contrast=\"auto\">.<\/span><span data-ccp-props='{\"335551550\":6,\"335551620\":6}'>&nbsp;<\/span><\/li>\n<li data-leveltext=\"%1.\" data-font=\"Calibri\" data-listid=\"4\" data-list-defn-props='{\"335552541\":0,\"335559685\":720,\"335559991\":360,\"469769242\":[65533,0],\"469777803\":\"left\",\"469777804\":\"%1.\",\"469777815\":\"multilevel\"}' aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Precedence:<\/span><\/b><span data-contrast=\"auto\">&#8239;In case of overlap,&#8239;<\/span><b><span data-contrast=\"auto\">DORA takes precedence<\/span><\/b><span data-contrast=\"auto\">&#8239;over NIS-2 due to its status as a \"lex specialis\" (specific law) for the financial sector.<\/span><span data-ccp-props='{\"335551550\":6,\"335551620\":6}'>&nbsp;<\/span><\/li>\n<li data-leveltext=\"%1.\" data-font=\"Calibri\" data-listid=\"4\" data-list-defn-props='{\"335552541\":0,\"335559685\":720,\"335559991\":360,\"469769242\":[65533,0],\"469777803\":\"left\",\"469777804\":\"%1.\",\"469777815\":\"multilevel\"}' aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Focus Areas<\/span><\/b><span data-contrast=\"auto\">:<\/span><span data-ccp-props='{\"335551550\":6,\"335551620\":6}'>&nbsp;<\/span>\n<ul>\n<li data-leveltext=\"%1.\" data-font=\"Calibri\" data-listid=\"4\" data-list-defn-props='{\"335552541\":0,\"335559685\":720,\"335559991\":360,\"469769242\":[65533,0],\"469777803\":\"left\",\"469777804\":\"%1.\",\"469777815\":\"multilevel\"}' aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">DORA<\/span><\/b><span data-contrast=\"auto\"> emphasizes operational resilience, with stringent requirements for ICT risk management and resilience testing.<\/span><span data-ccp-props='{\"335551550\":6,\"335551620\":6}'>&nbsp;<\/span><\/li>\n<li data-leveltext=\"%1.\" data-font=\"Calibri\" data-listid=\"4\" data-list-defn-props='{\"335552541\":0,\"335559685\":720,\"335559991\":360,\"469769242\":[65533,0],\"469777803\":\"left\",\"469777804\":\"%1.\",\"469777815\":\"multilevel\"}' aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">NIS2<\/span><\/b><span data-contrast=\"auto\"> focuses more broadly on cybersecurity and applies across multiple sectors with varying degrees of regulatory requirements.<\/span><span data-ccp-props='{\"335551550\":6,\"335551620\":6}'>&nbsp;<\/span><\/li>\n<\/ul>\n<\/li>\n<li data-leveltext=\"%1.\" data-font=\"Calibri\" data-listid=\"4\" data-list-defn-props='{\"335552541\":0,\"335559685\":720,\"335559991\":360,\"469769242\":[65533,0],\"469777803\":\"left\",\"469777804\":\"%1.\",\"469777815\":\"multilevel\"}' aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Penalties:<\/span><\/b><span data-contrast=\"auto\">&#8239;NIS-2 outlines&#8239;<\/span><b><span data-contrast=\"auto\">predefined financial penalties<\/span><\/b><span data-contrast=\"auto\">&#8239;for non-compliance, that vary by country, while DORA leaves&#8239;<\/span><b><span data-contrast=\"auto\">sanctions up to individual member states<\/span><\/b><span data-contrast=\"auto\"> but aims for dissuasive fines.<\/span><span data-ccp-props=\"{}\">&nbsp;<\/span><\/li>\n<\/ol>\n<h3>How ServiceNow can help<\/h3>\n<p class=\"article-editor-content__paragraph\">Navigating the complexities of both DORA and NIS2 can be challenging, especially for organizations operating across multiple sectors. ServiceNow offers a unified platform that can simplify compliance with both frameworks. From unified asset management through the CMDB to integrated risk management and incident response, the platform provides the tools needed to align with regulatory demands:<\/p>\n<ol class=\"article-editor-content__ordered-list\">\n<li class=\"article-editor-content__list-item\">\n<p class=\"article-editor-content__paragraph\"><strong>Unified CMDB<\/strong>: With a centralized Configuration Management Database (CMDB) on ServiceNow, organizations can track and manage assets across their entire infrastructure, ensuring that they meet both DORA and NIS2 requirements.<\/p>\n<\/li>\n<li class=\"article-editor-content__list-item\">\n<p class=\"article-editor-content__paragraph\"><strong>Integrated Risk Management<\/strong>: ServiceNow&rsquo;s GRC (Governance, Risk, and Compliance) solutions enable organizations to manage risk effectively, providing the tools needed for continuous monitoring and reporting as required by both DORA and NIS2.<\/p>\n<\/li>\n<li class=\"article-editor-content__list-item\">\n<p class=\"article-editor-content__paragraph\"><strong>Incident Response and Reporting<\/strong>: ServiceNow&rsquo;s Security Incident Response module helps organizations quickly address and report incidents, ensuring compliance with the stringent reporting requirements of both regulations.<\/p>\n<\/li>\n<li class=\"article-editor-content__list-item\">\n<p class=\"article-editor-content__paragraph\"><strong>Third-Party Risk Management<\/strong>: With the rise of ICT supply chain risks, ServiceNow offers solutions for managing third-party risks, which is crucial for both DORA and NIS2 compliance.<\/p>\n<\/li>\n<\/ol>\n<p class=\"article-editor-content__paragraph article-editor-content__has-focus\">However, simply having the right tools isn&rsquo;t enough. The real value comes from knowing how to implement and optimize them effectively.<\/p>\n<h3><span class=\"TextRun MacChromeBold SCXW237866220 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW237866220 BCX0\">Why<\/span><span class=\"NormalTextRun SCXW237866220 BCX0\"> c<\/span><span class=\"NormalTextRun SCXW237866220 BCX0\">hoose <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW237866220 BCX0\">Devhd<\/span><span class=\"NormalTextRun SCXW237866220 BCX0\">, Premier ServiceNow Partner<\/span><span class=\"NormalTextRun SCXW237866220 BCX0\">?<\/span><\/span><span class=\"EOP SCXW237866220 BCX0\" data-ccp-props='{\"335551550\":6,\"335551620\":6}'>&nbsp;<\/span><\/h3>\n<p><span data-contrast=\"auto\">At Devhd, we focus on what we do best: leveraging our deep expertise in the ServiceNow platform to help you meet your specific compliance needs. As a boutique partner, we bring a level of attention and detail that larger firms may overlook. We understand the intricacies of the platform inside and out, ensuring that you&rsquo;re not just compliant, but also making the most of your ServiceNow investment.<\/span><span data-ccp-props='{\"335551550\":6,\"335551620\":6}'>&nbsp;<\/span><\/p>\n<p><span data-contrast=\"auto\">Whether it&rsquo;s streamlining your risk management processes, improving incident response times, or ensuring third-party risks are managed effectively, we&rsquo;re here to guide you every step of the way.<\/span><span data-ccp-props='{\"335551550\":6,\"335551620\":6}'>&nbsp;<\/span><\/p>\n<h3><b><span data-contrast=\"auto\">Conclusion<\/span><\/b><span data-ccp-props='{\"335551550\":6,\"335551620\":6}'>&nbsp;<\/span><\/h3>\n<p><span data-contrast=\"auto\">DORA and NIS2 present new challenges for organizations across the EU, but with the right partner, navigating these regulations becomes far more manageable. Get in touch with us today at <\/span><a href=\"mailto:contact@dev-hd.com\"><span data-contrast=\"none\">contact@dev-hd.com<\/span><\/a><span data-contrast=\"auto\"> to see you can make the most out of ServiceNow for your DORA and NIS2 compliance journey.<\/span><span data-ccp-props='{\"335551550\":6,\"335551620\":6}'>&nbsp;<\/span><\/p>\n<\/div>\n<\/div><\/div><\/div><div id=\"pgc-7172-0-2\" class=\"panel-grid-cell panel-grid-cell-empty\"><\/div><\/div><\/div><\/body><\/html>\n","protected":false},"excerpt":{"rendered":"<p>In recent months, two major EU regulations \u2014 DORA (Digital Operational Resilience Act) and NIS2 (Network and Information Security Directive 2) \u2014have made waves in the regulatory landscape. Both aim to enhance digital resilience but target different sectors and challenges. Understanding these differences is important for businesses to ensure compliance and protect their operations. At [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":7173,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[],"class_list":["post-7172","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"acf":[],"yoast_head":"\n<title>Navigating DORA and NIS2 compliance with ServiceNow: Key Differences and How We Can Help - Devhd<\/title>\n<meta name=\"description\" content=\"Navigating DORA and NIS2 compliance with ServiceNow: Key Differences and How We Can Help\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.dev-hd.com\/2024\/09\/11\/dora-and-nis2-with-servicenow\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Navigating DORA and NIS2 compliance with ServiceNow: Key Differences and How We Can Help - 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