Automotive & Manufacturing
Streamlining workflows in the automotive manufacturing sector can bring benefits throughout the different work stages such as the design stage, development and manufacturing, marketing, sales, servicing, and customer support.
Companies can act on the challenges and opportunities faced by the automotive sector by digitizing and connecting operations, increasing automation, and improving customer experience to drive innovation and accelerate growth.
Disparate processes and systems, equipment, departments, and suppliers are some of the areas that can be improved by removing the manual approach to handle repetitive, predictable tasks.
At the same time, connected value chains and processes via the ServiceNow platform ensure that the right tools, resources, systems and information are available for the teams that need them, helping to cut down on costs and save valuable time when managing tasks.
ServiceNow is the system of action for manufacturers
Integrate
With systems of records, transactional systems, IIOT data and eventsRoute
Connect multiple functions and orchestrate work with approvals and notificationsFulfill
Get work done with great omni-channel experiencesLearn
Learn intelligently, digitize institutional knowledge and automate repetitive manual workServiceNow’s solutions drive action across the enterprise value chain
Supplier collaboration and management
- Unified portal
- Supplier 360 view
- Knowledge management
- Onboarding/offboarding
- Invoices processing
- Discrepancies
- Exceptions
- Changes
- Forecast & capacity
- Risk segmentation
- Controls and policies
- Remediation & mitigation
- Continuous monitoring
- Purdue model
- ISA 95
- ICS integrations
- CMDB CIs
- Production process mapping
- Vulnerabilities
- Risk scoring
- Notifications and alerts
- Incident management
- Tasks routing
- Change management
Operational tech management
Manufacturing connected workforce
- Standard operating procedures
- Skills and certifications
- ISA 95 model
- Cross department communication
- Process specific knowledge
- Team collaboration
- Continuous improvement
- Production incident reporting
- Downtime, scarp and quality tracking
- Order changes
- Exceptions
- Returns
- Billing and Invoice
- Sales Support
- Dealer portal
- Vehicle handovers
- Issue resolution
- Dealer / Reseller Support
Customer experience
Enterprise: enterprise automation
- Finance & accounting
- Legal, workplace, real estate
- Procurement
- ERP modernization
- Program management
- Stakeholder management
- Domain accelerators
- Regulations and frameworks
- IT, employee, and risk services support
- IT support services
- IT security & risk
- Employee journeys
Why Devhd?
Focus on quality
We use tested and validated methodologies to build quality applications that reach and exceed your business value targets
Cost-effective
We build practical and future-proof solutions that are efficient, scalable, and cost-sustainable in the long-term
Flexible
We take into account IT architecture and future needs for alterations when designing projects